David Frowen recommends Robinsons Rochdale.
July 21 at 10:35 AM ·
Got my new ninja from them.
Excellent staff, brilliant customer service and great communication came through when other dealer let me down
David Frowen, Facebook
FIVE STAR. Coming from a customer centric background and organisation myself, I know what good looks like - and Nick at Robinsons is OUTSTANDING.
Having spent the last 22 years in a car the only thing I knew about bikes was that they have two wheels - that was until I was fortunate enough to visit Robinsons and get some advice from Nick.
On entering the showroom I was acknowledged but not hassled, had a pressure free chat about a bike I was interested in. I was able to ask all the questions I had about what kind of licence/test/CBT I needed, how to secure the bike etc... Good genuine family like care and old fashioned values.
Explained I was in a bit of a rush for delivery and Nick pulled out all the stops to get me the right delivery date.
Pricing felt right while I was there but once I got home and clicked around on AutoTrader/various platforms was delighted to discover Robinsons are more than competitive in this space.
On delivery day Nick gave me a no rush full handover and explanation of the bike's controls and made sure I was fully comfortable before leaving. Good sized car park for you to have a bit of a practice on too before going on the road.
Nick advised me about when the bike would be due a service and indicated how much notice would be required to book in.
While on site I visited their parts/spares/accessories dept and again received a great experience - advisor explained the various options, how sizes worked, what I should be looking for in the most important bit of kit, the helmet. I noticed they also had deals going - i.e first time rider packages and some discounted items. Great advice on the various security products too.
In summary if you're a new rider who needs to learn everything, a time served rider who wants an upgrade, a millionaire where money is no object, or someone looking for a competitive deal, then this is place to visit.
Do yourself a solid favor - call Robinsons, and ask for Nick.
Thanks again - look forward to coming for a look round when the bike needs its first service - no doubt will have a couple of teenagers and mother-in-law in tow who now also seem to be getting the two wheeled bug!
Gaz White, Google
William Brown recommends Robinsons Rochdale.
May 30 ·
Bought several parts and always very helpful but reached new levels of excellence today. Never felt so at ease and comfortable dealing with a salesman in all my life. Not even bought yet but know this is a fantastic business from the vibe i got today. Andy Whale is worth his weight in gold, hope the company realise it????. Top class act and craic
William Brown, Facebook
I really do not know what more you could ask for from a dealer, Nick was super polite, nothing was too much trouble, excellent communication, I knew exactly what was happening all through the buying process, the bike arrived almost to the minute they said it would and was mint condition no issues at all, I would Highly recommend contacting these guys when you want a new bike, I will without doubt be a returning customer, well done guys a great customer experience, absolutely 5 stars on every aspect
Rob B
Rob B, Google
c
5 reviews · 4 photos
a week ago-
Thank you so much to all the guys down at robinsons, thank you for the amazing service provided by you all. And thank you to Ash for my CBT this is the third time I have sat a CBT and this is by far the best out there. Highly recommend
Donna Perks 5 reviews · 4 photos a week ago- Thank you so much to all the guys down at robinsons, thank you for the amazing service provided by you all. And thank you to Ash for my CBT this is the third time I have sat a CBT and this is by far the best ou, Google
Gary Carter
1 review
3 weeks ago-
I've just bought my first bike, brand new to felt no pressure and took my time looking. Great advice for 1st time buyers from the staff, Nick was down to earth and helped me, even threw in a FREE CBT test and discount off my bike gear. Ash was my instructor for the day who made me feel relaxed and any questions or concerns I had he answered me and put me at ease, even though I kept forgetting to knock my indicators off he was very patient n joked. All staff who passed me said hello and some had quick chat very friendly, Great day looking forward to picking my new bike up!!
Gary Carter, Google
Absolutely brilliant customer service. Nick was really helpful and helped me every step of the way in getting my dream bike! A Ducati 748. I live a bit away from Robinsons, Nick made sure that the bike was sorted so I would have no problems with it.
Alastair, Google
Robert Etchells
Local Guide · 61 reviews · 8 photos
3 days ago-
Very friendly and competent staff in all departments with a fantastic selection of new and used motorbikes. I've been a regular customer of Robinson's for many years which speaks for itself.
Robert Etchells, Google
Paul Leah recommends Robinsons Rochdale.
July 27 at 6:06 PM ·
Friendly amazing people highly recommended always trying to look after the customers from new to old. With rides out,events,food,test rides etc putting the customers 1st will always pay off passing on the discounts to your customers is always a bonus great day today even got me and mate on the way in result.Respect Robinson’s
Paul Leah, Facebook
Carl Sandever recommends Robinsons Rochdale.
June 7 ·
Found the bike I like online and got in touch, dealt with Nick and nothing was too much trouble. I live almost 400 miles away and the bike was delivered to my door. Excellent service and would most definitely recommend. A huge thanks from a very happy custome
Carl Sandever, Facebook
Claire Webb
1 review
2 weeks ago-
Bought my new bike from here a couple of days ago, really happy with the service I received. Overall a great experience and would recommend!
Claire Webb, Google
Nick Williams
9 reviews · 1 photo
2 weeks ago
Excellent service from Robinson's of Rochdale. I purchased my new bike here this week and the whole experience was exceptional from start to finish. I'd particularly like to thank Andy Whale who really went the extra mile for me, nothing was too much trouble. I would recommend Robinson's 100% to anyone looking for their next bike and I will definitely be taking my return custom here for my next bike purchase. Well
done and thanks so much. Nick.
Nick Williams, Google
Amanda Amanda
4 reviews
an hour ago
Rob is awesome. If you want a new bike and don't want unnecessary spiel just straight talk, ask for rob he will get you what you need and without the stress. DO It !
Amanda Amanda, Google
Completed my CBT renewal today, great team. Amazing quality bikes, well maintained. Very organised showroom 100% recommend.
Owen-00 Marshall-00, Google
Mario Andre Santos recommends Robinsons Rochdale.
July 27 at 5:50 PM ·
Amazing store amazing staff. Thank you
Mario Andre Santos, Facebook
Michael Whitehead
Local Guide · 50 reviews
4 days ago-
Excellent service from the team at robinsons rochdale purchased my bike here and had the cbt here too that was part of the deal cant fault them at all Jon went out of his way to assist me getting on the road and Martin is great instructor who got me on the road after not being on a bike for 20 years plus
Michael Whitehead, Google
Dave Newbould
2 reviews · 40 photos
3 weeks ago
A great big thanks to Andy Whale , I ve just recieved my Honda Africa twin today and I must say I'm one happy customer . Great service and no hassle . If I'm ever in the position to buy another bike they will be my first choice .
Dave Newbould, Google
Cory Duffy recommends Robinsons Rochdale.
June 23 ·
Rang Robinson’s and spoke to nick on the phone about a bike I wanted and within 5 days the bike was ready for me to take home, Nick kept me up to date all week on what was happening with the bike and told me everything I need to know. Highly recommend
Cory Duffy, Facebook
John Powers
1 review
4 weeks ago-
Bought an SV650 from Robinsons, 1st class service. The bike was ready to pick up in less than a week, Rob was a great salesman to deal with both friendly and helpful. Really love the bike!
John Powers, Google
Joseph Reiser
1 review
a week ago-
Picked up a V-Strom 650 from Robinsons in Rochdale, amazing service and couldn't be happier with the whole process. Fair PX price for my old bike, Nick Holt took care of the whole thing and made the purchase far easier than any other dealer I've used. Service department top notch too! Can't reccomend highly enough.
Joseph Reiser, Google