David Fairbrother
4 reviews
2 weeks ago
Just bought a zx10r from robinsons I walked in told them what I was looking for and they went above and beyond and found me one at a very good price outstanding customer relations outstanding service very friendly could not be happier definitely recommend you pay andy and the team a visit for all your motorcycle needs
David Fairbrother, Google
Lewis Firth
19 reviews · 1 photo
2 weeks ago-
Yeah can't knock Robbies the staff know their stuff, I've just bought a temp switch and a battery from them so I'm happy as Larry and we all know how happy he is.
Lewis Firth, Google
William Brown recommends Robinsons Rochdale.
May 30 ·
Bought several parts and always very helpful but reached new levels of excellence today. Never felt so at ease and comfortable dealing with a salesman in all my life. Not even bought yet but know this is a fantastic business from the vibe i got today. Andy Whale is worth his weight in gold, hope the company realise it????. Top class act and craic
William Brown, Facebook
Jason Casey
5 reviews
2 weeks ago-
I was helped by Andy W who was tremendous from start to finish and made sure everything was perfect for me. Very impressed with the service and professional conduct of the shop. Great bike, great service, and since purchasing I have experienced great aftercare. Thanks for everything guys!
Jason Casey, Google
Gary Carter
1 review
3 weeks ago-
I've just bought my first bike, brand new to felt no pressure and took my time looking. Great advice for 1st time buyers from the staff, Nick was down to earth and helped me, even threw in a FREE CBT test and discount off my bike gear. Ash was my instructor for the day who made me feel relaxed and any questions or concerns I had he answered me and put me at ease, even though I kept forgetting to knock my indicators off he was very patient n joked. All staff who passed me said hello and some had quick chat very friendly, Great day looking forward to picking my new bike up!!
Gary Carter, Google
Nick Williams
9 reviews · 1 photo
2 weeks ago
Excellent service from Robinson's of Rochdale. I purchased my new bike here this week and the whole experience was exceptional from start to finish. I'd particularly like to thank Andy Whale who really went the extra mile for me, nothing was too much trouble. I would recommend Robinson's 100% to anyone looking for their next bike and I will definitely be taking my return custom here for my next bike purchase. Well
done and thanks so much. Nick.
Nick Williams, Google
FIVE STAR. Coming from a customer centric background and organisation myself, I know what good looks like - and Nick at Robinsons is OUTSTANDING.
Having spent the last 22 years in a car the only thing I knew about bikes was that they have two wheels - that was until I was fortunate enough to visit Robinsons and get some advice from Nick.
On entering the showroom I was acknowledged but not hassled, had a pressure free chat about a bike I was interested in. I was able to ask all the questions I had about what kind of licence/test/CBT I needed, how to secure the bike etc... Good genuine family like care and old fashioned values.
Explained I was in a bit of a rush for delivery and Nick pulled out all the stops to get me the right delivery date.
Pricing felt right while I was there but once I got home and clicked around on AutoTrader/various platforms was delighted to discover Robinsons are more than competitive in this space.
On delivery day Nick gave me a no rush full handover and explanation of the bike's controls and made sure I was fully comfortable before leaving. Good sized car park for you to have a bit of a practice on too before going on the road.
Nick advised me about when the bike would be due a service and indicated how much notice would be required to book in.
While on site I visited their parts/spares/accessories dept and again received a great experience - advisor explained the various options, how sizes worked, what I should be looking for in the most important bit of kit, the helmet. I noticed they also had deals going - i.e first time rider packages and some discounted items. Great advice on the various security products too.
In summary if you're a new rider who needs to learn everything, a time served rider who wants an upgrade, a millionaire where money is no object, or someone looking for a competitive deal, then this is place to visit.
Do yourself a solid favor - call Robinsons, and ask for Nick.
Thanks again - look forward to coming for a look round when the bike needs its first service - no doubt will have a couple of teenagers and mother-in-law in tow who now also seem to be getting the two wheeled bug!
Gaz White, Google
Sue Morcos
1 review
4 weeks ago-
Bought my z1000sx from them and my partner bought a zzr1400. Very friendly helpful staff. Free coffee as well. Always looked after us. Excellent place . Often call in when we are in the area.
Sue Morcos, Google
Kostas Dsp recommends Robinsons Rochdale.
July 9 ·
Great customer service and a very friendly environment! Highly recommended business!
Kostas Dsp, Facebook
Amanda Amanda
4 reviews
an hour ago
Rob is awesome. If you want a new bike and don't want unnecessary spiel just straight talk, ask for rob he will get you what you need and without the stress. DO It !
, Google
Keith Anderson recommends Robinsons Rochdale.
July 12 ·
picked up a hyusung gd250r from there last week
great personal service from start to finish really great friendly and helpful staff
thanks Andy for all your help
Keith Anderson, Facebook
Amanda Amanda
4 reviews
an hour ago
Rob is awesome. If you want a new bike and don't want unnecessary spiel just straight talk, ask for rob he will get you what you need and without the stress. DO It !
Amanda Amanda, Google
Completed my CBT renewal today, great team. Amazing quality bikes, well maintained. Very organised showroom 100% recommend.
Owen-00 Marshall-00, Google
Absolutely brilliant customer service. Nick was really helpful and helped me every step of the way in getting my dream bike! A Ducati 748. I live a bit away from Robinsons, Nick made sure that the bike was sorted so I would have no problems with it.
Alastair, Google
Cory Duffy recommends Robinsons Rochdale.
June 23 ·
Rang Robinson’s and spoke to nick on the phone about a bike I wanted and within 5 days the bike was ready for me to take home, Nick kept me up to date all week on what was happening with the bike and told me everything I need to know. Highly recommend
Cory Duffy, Facebook
Matthw Howard
2 reviews · 1 photo
3 days ago
had a great experience at robbinsons of Rochdale staff are very pleasant and knowledgeable purchased a z900 and have now returned for first service and still received the professional attitude well recommended 100%
Matthw Howard, Google
John Powers
1 review
4 weeks ago-
Bought an SV650 from Robinsons, 1st class service. The bike was ready to pick up in less than a week, Rob was a great salesman to deal with both friendly and helpful. Really love the bike!
John Powers, Google
I've just bought a new Kawasaki bike from Robinsons, and ended up part-exchanging one of my existing machines. The salesman Andy was attentive, knowledgeable, friendly and professional and put an excellent deal together for me. Despite COVID19 and a very obviously busy dealership now the lockdown is relaxed somewhat, the bike was prepared and delivered not just on time but early. A very good experience, I've used this dealership in the past. They were good then and still are. One very happy customer thank you very much. Good work guys!
, Website
Good Afternoon Graham,
The Z900 was delivered earlier today and the Suzuki was inspected, approved and collected.
I am delighted with both the new bike and your efficient, courteous and professional service.
You and and your team absolutely hit the sweet spot in terms of customer relations. Friendly and helpful yet professional and business like.
Please feel free to use this note in any PR or promotional activities.
Best,
Tim.
P.S. Please also pass on my thanks to Andy.
, Website
Paul Leah recommends Robinsons Rochdale.
July 27 at 6:06 PM ·
Friendly amazing people highly recommended always trying to look after the customers from new to old. With rides out,events,food,test rides etc putting the customers 1st will always pay off passing on the discounts to your customers is always a bonus great day today even got me and mate on the way in result.Respect Robinson’s
Paul Leah, Facebook