FIVE STAR. Coming from a customer centric background and organisation myself, I know what good looks like - and Nick at Robinsons is OUTSTANDING.
Having spent the last 22 years in a car the only thing I knew about bikes was that they have two wheels - that was until I was fortunate enough to visit Robinsons and get some advice from Nick.
On entering the showroom I was acknowledged but not hassled, had a pressure free chat about a bike I was interested in. I was able to ask all the questions I had about what kind of licence/test/CBT I needed, how to secure the bike etc... Good genuine family like care and old fashioned values.
Explained I was in a bit of a rush for delivery and Nick pulled out all the stops to get me the right delivery date.
Pricing felt right while I was there but once I got home and clicked around on AutoTrader/various platforms was delighted to discover Robinsons are more than competitive in this space.
On delivery day Nick gave me a no rush full handover and explanation of the bike's controls and made sure I was fully comfortable before leaving. Good sized car park for you to have a bit of a practice on too before going on the road.
Nick advised me about when the bike would be due a service and indicated how much notice would be required to book in.
While on site I visited their parts/spares/accessories dept and again received a great experience - advisor explained the various options, how sizes worked, what I should be looking for in the most important bit of kit, the helmet. I noticed they also had deals going - i.e first time rider packages and some discounted items. Great advice on the various security products too.
In summary if you're a new rider who needs to learn everything, a time served rider who wants an upgrade, a millionaire where money is no object, or someone looking for a competitive deal, then this is place to visit.
Do yourself a solid favor - call Robinsons, and ask for Nick.
Thanks again - look forward to coming for a look round when the bike needs its first service - no doubt will have a couple of teenagers and mother-in-law in tow who now also seem to be getting the two wheeled bug!
Gaz White, Google
Dodge Ditchburn
11 reviews
2 weeks ago-
First time buying a showroom bike with a part-ex. And had a bike serviced a few months back.
No hassle, stress, worry or pushing to buy. Straight through process, warranty included and a cuppa!
Top service and comms from Andy! Price was spot on for the bike too!
Dodge Ditchburn, Google
Alan Miles
Local Guide · 13 reviews · 9 photos
2 weeks ago-
Brought a new gsx s 750 from Nick over the phone .as I was interested in the demonstrator but it had gone he came up with a stonking deal and took my cb 1300 in px .gave me what I wanted for it ,from my word and pictures. Bike delivered to my address on time and within 30 minutes i was proud owner of a shiny new bike completely hassle free if you are looking for a new bike i would highly recommend Robinsons, i will certainly purchase again.
Alan Miles, Google
Nicola Jane Atkinson recommends Robinsons Rochdale.
May 16 ·
Completed and passed my cbt test here last weekend, excellent service, thanks to ash the instructor, Martin and all the other staff for a very productive day! Would recommend for any driving test you are looking to complete.
Nicola Jane Atkinson, Facebook
Keith Anderson recommends Robinsons Rochdale.
July 12 ·
picked up a hyusung gd250r from there last week
great personal service from start to finish really great friendly and helpful staff
thanks Andy for all your help
Keith Anderson, Facebook
Completed my CBT renewal today, great team. Amazing quality bikes, well maintained. Very organised showroom 100% recommend.
Owen-00 Marshall-00, Google
William Brown recommends Robinsons Rochdale.
May 30 ·
Bought several parts and always very helpful but reached new levels of excellence today. Never felt so at ease and comfortable dealing with a salesman in all my life. Not even bought yet but know this is a fantastic business from the vibe i got today. Andy Whale is worth his weight in gold, hope the company realise it????. Top class act and craic
William Brown, Facebook
John Powers
1 review
4 weeks ago-
Bought an SV650 from Robinsons, 1st class service. The bike was ready to pick up in less than a week, Rob was a great salesman to deal with both friendly and helpful. Really love the bike!
John Powers, Google
Mario Andre Santos recommends Robinsons Rochdale.
July 27 at 5:50 PM ·
Amazing store amazing staff. Thank you
Mario Andre Santos, Facebook
Friendly no pushy sales
Got the bike I wanted at the price I wanted to pay
Keep up the great work
Andrew, Google
Friendly staff great selection of Bikes. I've never seen so many Royal Enfield in one place before! Some great classics, Velocette, Norton and BSA to name but a few!
Alan, Google
Gary Carter
1 review
3 weeks ago-
I've just bought my first bike, brand new to felt no pressure and took my time looking. Great advice for 1st time buyers from the staff, Nick was down to earth and helped me, even threw in a FREE CBT test and discount off my bike gear. Ash was my instructor for the day who made me feel relaxed and any questions or concerns I had he answered me and put me at ease, even though I kept forgetting to knock my indicators off he was very patient n joked. All staff who passed me said hello and some had quick chat very friendly, Great day looking forward to picking my new bike up!!
Gary Carter, Google
Very pleased with my experience, from initially attending the showroom, the friendly atmosphere received from the staff, staff did not put you under pressure to make decisions, the advice given as a new full licence holder was very welcome. Good communication after ordering the bike, leading onto collection.
Neal, Website
I reached a brilliant deal for my new bike from Robinson’s Rochdale over the phone with Sales Exec Rob. Rob guided me through the process with lots of good advice along the way. So, it was an absolute pleasure to meet up with Rob today when I arrived to collect my new bike. I was amazed about the paperwork!! Absolutely everything has been taken care of. All I had to do was sign the invoice. The bike looks brilliantly stunning and big thanks given to the professional who carried out the work. It is a very professional dealership, customer focussed resulting in one very happy customer. I’m just about ready to ride off!!!! Thank u Rochdale Kawasaki.
James Roberts, Google
David Fairbrother
4 reviews
2 weeks ago
Just bought a zx10r from robinsons I walked in told them what I was looking for and they went above and beyond and found me one at a very good price outstanding customer relations outstanding service very friendly could not be happier definitely recommend you pay andy and the team a visit for all your motorcycle needs
David Fairbrother, Google
Excellent customer services and very friendly. I spotted a bike I liked on the website and called Robinsons of Rochdale.
My call was answered very nice and professionally by Nick who sorted everything out for me. Thank you very much Robinsons of Rochdale, I will definitely buy my next bike from you guys.
Thank you, all the way from London.
Reza, Google
Matthw Howard
2 reviews · 1 photo
3 days ago
had a great experience at robbinsons of Rochdale staff are very pleasant and knowledgeable purchased a z900 and have now returned for first service and still received the professional attitude well recommended 100%
Matthw Howard, Google
Chris Toole
1 review
3 weeks ago
Just collected my new bike, very friendly staff and will go the extra mile to make the experience as special as it should be, I have bought new bikes from other dealers over the years and there’s always been something to taint the experience, these guys will do whatever is necessary to make it go smoothly,
They don’t charge you for test rides “unlike some Triumph dealers ????”
Many thanks to Andy and Graham
Chris Toole, Google
Robert Etchells
Local Guide · 61 reviews · 8 photos
3 days ago-
Very friendly and competent staff in all departments with a fantastic selection of new and used motorbikes. I've been a regular customer of Robinson's for many years which speaks for itself.
Robert Etchells, Google
Claire Webb
1 review
2 weeks ago-
Bought my new bike from here a couple of days ago, really happy with the service I received. Overall a great experience and would recommend!
Claire Webb, Google