Good Afternoon Graham,
The Z900 was delivered earlier today and the Suzuki was inspected, approved and collected.
I am delighted with both the new bike and your efficient, courteous and professional service.
You and and your team absolutely hit the sweet spot in terms of customer relations. Friendly and helpful yet professional and business like.
Please feel free to use this note in any PR or promotional activities.
Best,
Tim.
P.S. Please also pass on my thanks to Andy.
, Website
Malcolm Craig
1 review
3 weeks ago-
Delt with these guys for a number of years had 6 bikes from them. Excellent service from all departments keep up the good work
Malcolm Craig, Google
Sue Morcos
1 review
4 weeks ago-
Bought my z1000sx from them and my partner bought a zzr1400. Very friendly helpful staff. Free coffee as well. Always looked after us. Excellent place . Often call in when we are in the area.
Sue Morcos, Google
Jason Casey
5 reviews
2 weeks ago-
I was helped by Andy W who was tremendous from start to finish and made sure everything was perfect for me. Very impressed with the service and professional conduct of the shop. Great bike, great service, and since purchasing I have experienced great aftercare. Thanks for everything guys!
Jason Casey, Google
Ben Williams recommends Robinsons Rochdale.
June 16 ·
Picked up my new bike 30th may and was very pleased with how they dealt with everything Rob and the londoner sorry cant remember his name was very pleasant when explaining everything and didn't try and over sell me anything they was spot on.
went in for a service last Friday and dealt with the other side of the team and again absolutely a pleasure to deal with, even when I rang up the receptionist was very polite.
All in all a fantastic experience from when I walked in to when I walked out
cant ask for anymore. 10/10
Ben Williams, Facebook
Alan Miles
Local Guide · 13 reviews · 9 photos
2 weeks ago-
Brought a new gsx s 750 from Nick over the phone .as I was interested in the demonstrator but it had gone he came up with a stonking deal and took my cb 1300 in px .gave me what I wanted for it ,from my word and pictures. Bike delivered to my address on time and within 30 minutes i was proud owner of a shiny new bike completely hassle free if you are looking for a new bike i would highly recommend Robinsons, i will certainly purchase again.
Alan Miles, Google
Claire Webb
1 review
2 weeks ago-
Bought my new bike from here a couple of days ago, really happy with the service I received. Overall a great experience and would recommend!
Claire Webb, Google
David Frowen recommends Robinsons Rochdale.
July 21 at 10:35 AM ·
Got my new ninja from them.
Excellent staff, brilliant customer service and great communication came through when other dealer let me down
David Frowen, Facebook
Amanda Amanda
4 reviews
an hour ago
Rob is awesome. If you want a new bike and don't want unnecessary spiel just straight talk, ask for rob he will get you what you need and without the stress. DO It !
Amanda Amanda, Google
Paul Leah recommends Robinsons Rochdale.
July 27 at 6:06 PM ·
Friendly amazing people highly recommended always trying to look after the customers from new to old. With rides out,events,food,test rides etc putting the customers 1st will always pay off passing on the discounts to your customers is always a bonus great day today even got me and mate on the way in result.Respect Robinson’s
Paul Leah, Facebook
I really do not know what more you could ask for from a dealer, Nick was super polite, nothing was too much trouble, excellent communication, I knew exactly what was happening all through the buying process, the bike arrived almost to the minute they said it would and was mint condition no issues at all, I would Highly recommend contacting these guys when you want a new bike, I will without doubt be a returning customer, well done guys a great customer experience, absolutely 5 stars on every aspect
Rob B
Rob B, Google
FIVE STAR. Coming from a customer centric background and organisation myself, I know what good looks like - and Nick at Robinsons is OUTSTANDING.
Having spent the last 22 years in a car the only thing I knew about bikes was that they have two wheels - that was until I was fortunate enough to visit Robinsons and get some advice from Nick.
On entering the showroom I was acknowledged but not hassled, had a pressure free chat about a bike I was interested in. I was able to ask all the questions I had about what kind of licence/test/CBT I needed, how to secure the bike etc... Good genuine family like care and old fashioned values.
Explained I was in a bit of a rush for delivery and Nick pulled out all the stops to get me the right delivery date.
Pricing felt right while I was there but once I got home and clicked around on AutoTrader/various platforms was delighted to discover Robinsons are more than competitive in this space.
On delivery day Nick gave me a no rush full handover and explanation of the bike's controls and made sure I was fully comfortable before leaving. Good sized car park for you to have a bit of a practice on too before going on the road.
Nick advised me about when the bike would be due a service and indicated how much notice would be required to book in.
While on site I visited their parts/spares/accessories dept and again received a great experience - advisor explained the various options, how sizes worked, what I should be looking for in the most important bit of kit, the helmet. I noticed they also had deals going - i.e first time rider packages and some discounted items. Great advice on the various security products too.
In summary if you're a new rider who needs to learn everything, a time served rider who wants an upgrade, a millionaire where money is no object, or someone looking for a competitive deal, then this is place to visit.
Do yourself a solid favor - call Robinsons, and ask for Nick.
Thanks again - look forward to coming for a look round when the bike needs its first service - no doubt will have a couple of teenagers and mother-in-law in tow who now also seem to be getting the two wheeled bug!
Gaz White, Google
Carl Sandever recommends Robinsons Rochdale.
June 7 ·
Found the bike I like online and got in touch, dealt with Nick and nothing was too much trouble. I live almost 400 miles away and the bike was delivered to my door. Excellent service and would most definitely recommend. A huge thanks from a very happy custome
Carl Sandever, Facebook
Kostas Dsp recommends Robinsons Rochdale.
July 9 ·
Great customer service and a very friendly environment! Highly recommended business!
Kostas Dsp, Facebook
David Fairbrother
4 reviews
2 weeks ago
Just bought a zx10r from robinsons I walked in told them what I was looking for and they went above and beyond and found me one at a very good price outstanding customer relations outstanding service very friendly could not be happier definitely recommend you pay andy and the team a visit for all your motorcycle needs
David Fairbrother, Google
Excellent customer services and very friendly. I spotted a bike I liked on the website and called Robinsons of Rochdale.
My call was answered very nice and professionally by Nick who sorted everything out for me. Thank you very much Robinsons of Rochdale, I will definitely buy my next bike from you guys.
Thank you, all the way from London.
Reza, Google
Friendly staff great selection of Bikes. I've never seen so many Royal Enfield in one place before! Some great classics, Velocette, Norton and BSA to name but a few!
Alan, Google
I've just bought a new Kawasaki bike from Robinsons, and ended up part-exchanging one of my existing machines. The salesman Andy was attentive, knowledgeable, friendly and professional and put an excellent deal together for me. Despite COVID19 and a very obviously busy dealership now the lockdown is relaxed somewhat, the bike was prepared and delivered not just on time but early. A very good experience, I've used this dealership in the past. They were good then and still are. One very happy customer thank you very much. Good work guys!
, Website
Dodge Ditchburn
11 reviews
2 weeks ago-
First time buying a showroom bike with a part-ex. And had a bike serviced a few months back.
No hassle, stress, worry or pushing to buy. Straight through process, warranty included and a cuppa!
Top service and comms from Andy! Price was spot on for the bike too!
Dodge Ditchburn, Google
I reached a brilliant deal for my new bike from Robinson’s Rochdale over the phone with Sales Exec Rob. Rob guided me through the process with lots of good advice along the way. So, it was an absolute pleasure to meet up with Rob today when I arrived to collect my new bike. I was amazed about the paperwork!! Absolutely everything has been taken care of. All I had to do was sign the invoice. The bike looks brilliantly stunning and big thanks given to the professional who carried out the work. It is a very professional dealership, customer focussed resulting in one very happy customer. I’m just about ready to ride off!!!! Thank u Rochdale Kawasaki.
James Roberts, Google