FIVE STAR. Coming from a customer centric background and organisation myself, I know what good looks like - and Nick at Robinsons is OUTSTANDING.
Having spent the last 22 years in a car the only thing I knew about bikes was that they have two wheels - that was until I was fortunate enough to visit Robinsons and get some advice from Nick.
On entering the showroom I was acknowledged but not hassled, had a pressure free chat about a bike I was interested in. I was able to ask all the questions I had about what kind of licence/test/CBT I needed, how to secure the bike etc... Good genuine family like care and old fashioned values.
Explained I was in a bit of a rush for delivery and Nick pulled out all the stops to get me the right delivery date.
Pricing felt right while I was there but once I got home and clicked around on AutoTrader/various platforms was delighted to discover Robinsons are more than competitive in this space.
On delivery day Nick gave me a no rush full handover and explanation of the bike's controls and made sure I was fully comfortable before leaving. Good sized car park for you to have a bit of a practice on too before going on the road.
Nick advised me about when the bike would be due a service and indicated how much notice would be required to book in.
While on site I visited their parts/spares/accessories dept and again received a great experience - advisor explained the various options, how sizes worked, what I should be looking for in the most important bit of kit, the helmet. I noticed they also had deals going - i.e first time rider packages and some discounted items. Great advice on the various security products too.
In summary if you're a new rider who needs to learn everything, a time served rider who wants an upgrade, a millionaire where money is no object, or someone looking for a competitive deal, then this is place to visit.
Do yourself a solid favor - call Robinsons, and ask for Nick.
Thanks again - look forward to coming for a look round when the bike needs its first service - no doubt will have a couple of teenagers and mother-in-law in tow who now also seem to be getting the two wheeled bug!
Gaz White, Google
Dave Newbould
2 reviews · 40 photos
3 weeks ago
A great big thanks to Andy Whale , I ve just recieved my Honda Africa twin today and I must say I'm one happy customer . Great service and no hassle . If I'm ever in the position to buy another bike they will be my first choice .
Dave Newbould, Google
Friendly no pushy sales
Got the bike I wanted at the price I wanted to pay
Keep up the great work
Andrew, Google
Nickolai Williamski recommends Robinsons Rochdale.
August 3 at 4:36 PM ·
Excellent service ... great staff and look after the customer perfectly. I will definitely buy another bike here. Thanks very much
Nickolai Williamski, Facebook
Jason Casey
5 reviews
2 weeks ago-
I was helped by Andy W who was tremendous from start to finish and made sure everything was perfect for me. Very impressed with the service and professional conduct of the shop. Great bike, great service, and since purchasing I have experienced great aftercare. Thanks for everything guys!
Jason Casey, Google
I reached a brilliant deal for my new bike from Robinson’s Rochdale over the phone with Sales Exec Rob. Rob guided me through the process with lots of good advice along the way. So, it was an absolute pleasure to meet up with Rob today when I arrived to collect my new bike. I was amazed about the paperwork!! Absolutely everything has been taken care of. All I had to do was sign the invoice. The bike looks brilliantly stunning and big thanks given to the professional who carried out the work. It is a very professional dealership, customer focussed resulting in one very happy customer. I’m just about ready to ride off!!!! Thank u Rochdale Kawasaki.
James Roberts, Google
Amanda Amanda
4 reviews
an hour ago
Rob is awesome. If you want a new bike and don't want unnecessary spiel just straight talk, ask for rob he will get you what you need and without the stress. DO It !
Amanda Amanda, Google
John Powers
1 review
4 weeks ago-
Bought an SV650 from Robinsons, 1st class service. The bike was ready to pick up in less than a week, Rob was a great salesman to deal with both friendly and helpful. Really love the bike!
John Powers, Google
Alan Miles
Local Guide · 13 reviews · 9 photos
2 weeks ago-
Brought a new gsx s 750 from Nick over the phone .as I was interested in the demonstrator but it had gone he came up with a stonking deal and took my cb 1300 in px .gave me what I wanted for it ,from my word and pictures. Bike delivered to my address on time and within 30 minutes i was proud owner of a shiny new bike completely hassle free if you are looking for a new bike i would highly recommend Robinsons, i will certainly purchase again.
Alan Miles, Google
Keith Anderson recommends Robinsons Rochdale.
July 12 ·
picked up a hyusung gd250r from there last week
great personal service from start to finish really great friendly and helpful staff
thanks Andy for all your help
Keith Anderson, Facebook
Completed my CBT renewal today, great team. Amazing quality bikes, well maintained. Very organised showroom 100% recommend.
Owen-00 Marshall-00, Google
Nick Williams
9 reviews · 1 photo
2 weeks ago
Excellent service from Robinson's of Rochdale. I purchased my new bike here this week and the whole experience was exceptional from start to finish. I'd particularly like to thank Andy Whale who really went the extra mile for me, nothing was too much trouble. I would recommend Robinson's 100% to anyone looking for their next bike and I will definitely be taking my return custom here for my next bike purchase. Well
done and thanks so much. Nick.
Nick Williams, Google
Kostas Dsp recommends Robinsons Rochdale.
July 9 ·
Great customer service and a very friendly environment! Highly recommended business!
Kostas Dsp, Facebook
David Frowen recommends Robinsons Rochdale.
July 21 at 10:35 AM ·
Got my new ninja from them.
Excellent staff, brilliant customer service and great communication came through when other dealer let me down
David Frowen, Facebook
Gary Carter
1 review
3 weeks ago-
I've just bought my first bike, brand new to felt no pressure and took my time looking. Great advice for 1st time buyers from the staff, Nick was down to earth and helped me, even threw in a FREE CBT test and discount off my bike gear. Ash was my instructor for the day who made me feel relaxed and any questions or concerns I had he answered me and put me at ease, even though I kept forgetting to knock my indicators off he was very patient n joked. All staff who passed me said hello and some had quick chat very friendly, Great day looking forward to picking my new bike up!!
Gary Carter, Google
Very pleased with my experience, from initially attending the showroom, the friendly atmosphere received from the staff, staff did not put you under pressure to make decisions, the advice given as a new full licence holder was very welcome. Good communication after ordering the bike, leading onto collection.
Neal, Website
Chris Toole
1 review
3 weeks ago
Just collected my new bike, very friendly staff and will go the extra mile to make the experience as special as it should be, I have bought new bikes from other dealers over the years and there’s always been something to taint the experience, these guys will do whatever is necessary to make it go smoothly,
They don’t charge you for test rides “unlike some Triumph dealers ????”
Many thanks to Andy and Graham
Chris Toole, Google
Malcolm Craig
1 review
3 weeks ago-
Delt with these guys for a number of years had 6 bikes from them. Excellent service from all departments keep up the good work
Malcolm Craig, Google
Mario Andre Santos recommends Robinsons Rochdale.
July 27 at 5:50 PM ·
Amazing store amazing staff. Thank you
Mario Andre Santos, Facebook
Claire Webb
1 review
2 weeks ago-
Bought my new bike from here a couple of days ago, really happy with the service I received. Overall a great experience and would recommend!
Claire Webb, Google