Good Afternoon Graham,
The Z900 was delivered earlier today and the Suzuki was inspected, approved and collected.
I am delighted with both the new bike and your efficient, courteous and professional service.
You and and your team absolutely hit the sweet spot in terms of customer relations. Friendly and helpful yet professional and business like.
Please feel free to use this note in any PR or promotional activities.
Best,
Tim.
P.S. Please also pass on my thanks to Andy.
, Website
David Fairbrother
4 reviews
2 weeks ago
Just bought a zx10r from robinsons I walked in told them what I was looking for and they went above and beyond and found me one at a very good price outstanding customer relations outstanding service very friendly could not be happier definitely recommend you pay andy and the team a visit for all your motorcycle needs
David Fairbrother, Google
Paul Leah recommends Robinsons Rochdale.
July 27 at 6:06 PM ·
Friendly amazing people highly recommended always trying to look after the customers from new to old. With rides out,events,food,test rides etc putting the customers 1st will always pay off passing on the discounts to your customers is always a bonus great day today even got me and mate on the way in result.Respect Robinson’s
Paul Leah, Facebook
Lewis Firth
19 reviews · 1 photo
2 weeks ago-
Yeah can't knock Robbies the staff know their stuff, I've just bought a temp switch and a battery from them so I'm happy as Larry and we all know how happy he is.
Lewis Firth, Google
Friendly no pushy sales
Got the bike I wanted at the price I wanted to pay
Keep up the great work
Andrew, Google
Nick Williams
9 reviews · 1 photo
2 weeks ago
Excellent service from Robinson's of Rochdale. I purchased my new bike here this week and the whole experience was exceptional from start to finish. I'd particularly like to thank Andy Whale who really went the extra mile for me, nothing was too much trouble. I would recommend Robinson's 100% to anyone looking for their next bike and I will definitely be taking my return custom here for my next bike purchase. Well
done and thanks so much. Nick.
Nick Williams, Google
Completed my CBT renewal today, great team. Amazing quality bikes, well maintained. Very organised showroom 100% recommend.
Owen-00 Marshall-00, Google
Robert Etchells
Local Guide · 61 reviews · 8 photos
3 days ago-
Very friendly and competent staff in all departments with a fantastic selection of new and used motorbikes. I've been a regular customer of Robinson's for many years which speaks for itself.
Robert Etchells, Google
Amanda Amanda
4 reviews
an hour ago
Rob is awesome. If you want a new bike and don't want unnecessary spiel just straight talk, ask for rob he will get you what you need and without the stress. DO It !
, Google
Cory Duffy recommends Robinsons Rochdale.
June 23 ·
Rang Robinson’s and spoke to nick on the phone about a bike I wanted and within 5 days the bike was ready for me to take home, Nick kept me up to date all week on what was happening with the bike and told me everything I need to know. Highly recommend
Cory Duffy, Facebook
Michael Whitehead
Local Guide · 50 reviews
4 days ago-
Excellent service from the team at robinsons rochdale purchased my bike here and had the cbt here too that was part of the deal cant fault them at all Jon went out of his way to assist me getting on the road and Martin is great instructor who got me on the road after not being on a bike for 20 years plus
Michael Whitehead, Google
david frowen
1 review · 1 photo
4 weeks ago-
Got my new ninja from them.
Excellent staff, brilliant customer service and great communication came through when other dealer let me down
david frowen, Google
Excellent customer services and very friendly. I spotted a bike I liked on the website and called Robinsons of Rochdale.
My call was answered very nice and professionally by Nick who sorted everything out for me. Thank you very much Robinsons of Rochdale, I will definitely buy my next bike from you guys.
Thank you, all the way from London.
Reza, Google
Joseph Reiser
1 review
a week ago-
Picked up a V-Strom 650 from Robinsons in Rochdale, amazing service and couldn't be happier with the whole process. Fair PX price for my old bike, Nick Holt took care of the whole thing and made the purchase far easier than any other dealer I've used. Service department top notch too! Can't reccomend highly enough.
Joseph Reiser, Google
Absolutely brilliant customer service. Nick was really helpful and helped me every step of the way in getting my dream bike! A Ducati 748. I live a bit away from Robinsons, Nick made sure that the bike was sorted so I would have no problems with it.
Alastair, Google
Jason Casey
5 reviews
2 weeks ago-
I was helped by Andy W who was tremendous from start to finish and made sure everything was perfect for me. Very impressed with the service and professional conduct of the shop. Great bike, great service, and since purchasing I have experienced great aftercare. Thanks for everything guys!
Jason Casey, Google
Kostas Dsp recommends Robinsons Rochdale.
July 9 ·
Great customer service and a very friendly environment! Highly recommended business!
Kostas Dsp, Facebook
Ben Williams recommends Robinsons Rochdale.
June 16 ·
Picked up my new bike 30th may and was very pleased with how they dealt with everything Rob and the londoner sorry cant remember his name was very pleasant when explaining everything and didn't try and over sell me anything they was spot on.
went in for a service last Friday and dealt with the other side of the team and again absolutely a pleasure to deal with, even when I rang up the receptionist was very polite.
All in all a fantastic experience from when I walked in to when I walked out
cant ask for anymore. 10/10
Ben Williams, Facebook
FIVE STAR. Coming from a customer centric background and organisation myself, I know what good looks like - and Nick at Robinsons is OUTSTANDING.
Having spent the last 22 years in a car the only thing I knew about bikes was that they have two wheels - that was until I was fortunate enough to visit Robinsons and get some advice from Nick.
On entering the showroom I was acknowledged but not hassled, had a pressure free chat about a bike I was interested in. I was able to ask all the questions I had about what kind of licence/test/CBT I needed, how to secure the bike etc... Good genuine family like care and old fashioned values.
Explained I was in a bit of a rush for delivery and Nick pulled out all the stops to get me the right delivery date.
Pricing felt right while I was there but once I got home and clicked around on AutoTrader/various platforms was delighted to discover Robinsons are more than competitive in this space.
On delivery day Nick gave me a no rush full handover and explanation of the bike's controls and made sure I was fully comfortable before leaving. Good sized car park for you to have a bit of a practice on too before going on the road.
Nick advised me about when the bike would be due a service and indicated how much notice would be required to book in.
While on site I visited their parts/spares/accessories dept and again received a great experience - advisor explained the various options, how sizes worked, what I should be looking for in the most important bit of kit, the helmet. I noticed they also had deals going - i.e first time rider packages and some discounted items. Great advice on the various security products too.
In summary if you're a new rider who needs to learn everything, a time served rider who wants an upgrade, a millionaire where money is no object, or someone looking for a competitive deal, then this is place to visit.
Do yourself a solid favor - call Robinsons, and ask for Nick.
Thanks again - look forward to coming for a look round when the bike needs its first service - no doubt will have a couple of teenagers and mother-in-law in tow who now also seem to be getting the two wheeled bug!
Gaz White, Google
I picked up my new Ninja 650 today from Robinsons at Rochdale. The ride home was ace and the bike handles superb. Special thanks to Andy for his friendly and professional approach in sorting the deal and thanks to all at Robinsons for making this a great experience. If you're looking for a bike this is definitely the place to go. Thanks again to all for making this a special day.
Chris, Google