Good Afternoon Graham,
The Z900 was delivered earlier today and the Suzuki was inspected, approved and collected.
I am delighted with both the new bike and your efficient, courteous and professional service.
You and and your team absolutely hit the sweet spot in terms of customer relations. Friendly and helpful yet professional and business like.
Please feel free to use this note in any PR or promotional activities.
Best,
Tim.
P.S. Please also pass on my thanks to Andy.
, Website
Mario Andre Santos recommends Robinsons Rochdale.
July 27 at 5:50 PM ·
Amazing store amazing staff. Thank you
Mario Andre Santos, Facebook
Absolutely brilliant customer service. Nick was really helpful and helped me every step of the way in getting my dream bike! A Ducati 748. I live a bit away from Robinsons, Nick made sure that the bike was sorted so I would have no problems with it.
Alastair, Google
Ben Williams recommends Robinsons Rochdale.
June 16 ·
Picked up my new bike 30th may and was very pleased with how they dealt with everything Rob and the londoner sorry cant remember his name was very pleasant when explaining everything and didn't try and over sell me anything they was spot on.
went in for a service last Friday and dealt with the other side of the team and again absolutely a pleasure to deal with, even when I rang up the receptionist was very polite.
All in all a fantastic experience from when I walked in to when I walked out
cant ask for anymore. 10/10
Ben Williams, Facebook
Cory Duffy recommends Robinsons Rochdale.
June 23 ·
Rang Robinson’s and spoke to nick on the phone about a bike I wanted and within 5 days the bike was ready for me to take home, Nick kept me up to date all week on what was happening with the bike and told me everything I need to know. Highly recommend
Cory Duffy, Facebook
I really do not know what more you could ask for from a dealer, Nick was super polite, nothing was too much trouble, excellent communication, I knew exactly what was happening all through the buying process, the bike arrived almost to the minute they said it would and was mint condition no issues at all, I would Highly recommend contacting these guys when you want a new bike, I will without doubt be a returning customer, well done guys a great customer experience, absolutely 5 stars on every aspect
Rob B
Rob B, Google
Very pleased with my experience, from initially attending the showroom, the friendly atmosphere received from the staff, staff did not put you under pressure to make decisions, the advice given as a new full licence holder was very welcome. Good communication after ordering the bike, leading onto collection.
Neal, Website
Kostas Dsp recommends Robinsons Rochdale.
July 9 ·
Great customer service and a very friendly environment! Highly recommended business!
Kostas Dsp, Facebook
Completed my CBT renewal today, great team. Amazing quality bikes, well maintained. Very organised showroom 100% recommend.
Owen-00 Marshall-00, Google
Carl Sandever recommends Robinsons Rochdale.
June 7 ·
Found the bike I like online and got in touch, dealt with Nick and nothing was too much trouble. I live almost 400 miles away and the bike was delivered to my door. Excellent service and would most definitely recommend. A huge thanks from a very happy custome
Carl Sandever, Facebook
Friendly no pushy sales
Got the bike I wanted at the price I wanted to pay
Keep up the great work
Andrew, Google
I've just bought a new Kawasaki bike from Robinsons, and ended up part-exchanging one of my existing machines. The salesman Andy was attentive, knowledgeable, friendly and professional and put an excellent deal together for me. Despite COVID19 and a very obviously busy dealership now the lockdown is relaxed somewhat, the bike was prepared and delivered not just on time but early. A very good experience, I've used this dealership in the past. They were good then and still are. One very happy customer thank you very much. Good work guys!
, Website
Matthw Howard
2 reviews · 1 photo
3 days ago
had a great experience at robbinsons of Rochdale staff are very pleasant and knowledgeable purchased a z900 and have now returned for first service and still received the professional attitude well recommended 100%
Matthw Howard, Google
c
5 reviews · 4 photos
a week ago-
Thank you so much to all the guys down at robinsons, thank you for the amazing service provided by you all. And thank you to Ash for my CBT this is the third time I have sat a CBT and this is by far the best out there. Highly recommend
Donna Perks 5 reviews · 4 photos a week ago- Thank you so much to all the guys down at robinsons, thank you for the amazing service provided by you all. And thank you to Ash for my CBT this is the third time I have sat a CBT and this is by far the best ou, Google
david frowen
1 review · 1 photo
4 weeks ago-
Got my new ninja from them.
Excellent staff, brilliant customer service and great communication came through when other dealer let me down
david frowen, Google
Malcolm Craig
1 review
3 weeks ago-
Delt with these guys for a number of years had 6 bikes from them. Excellent service from all departments keep up the good work
Malcolm Craig, Google
Michael Whitehead
Local Guide · 50 reviews
4 days ago-
Excellent service from the team at robinsons rochdale purchased my bike here and had the cbt here too that was part of the deal cant fault them at all Jon went out of his way to assist me getting on the road and Martin is great instructor who got me on the road after not being on a bike for 20 years plus
Michael Whitehead, Google
Jason Casey
5 reviews
2 weeks ago-
I was helped by Andy W who was tremendous from start to finish and made sure everything was perfect for me. Very impressed with the service and professional conduct of the shop. Great bike, great service, and since purchasing I have experienced great aftercare. Thanks for everything guys!
Jason Casey, Google
Dave Newbould
2 reviews · 40 photos
3 weeks ago
A great big thanks to Andy Whale , I ve just recieved my Honda Africa twin today and I must say I'm one happy customer . Great service and no hassle . If I'm ever in the position to buy another bike they will be my first choice .
Dave Newbould, Google
Robert Etchells
Local Guide · 61 reviews · 8 photos
3 days ago-
Very friendly and competent staff in all departments with a fantastic selection of new and used motorbikes. I've been a regular customer of Robinson's for many years which speaks for itself.
Robert Etchells, Google