Absolutely brilliant customer service. Nick was really helpful and helped me every step of the way in getting my dream bike! A Ducati 748. I live a bit away from Robinsons, Nick made sure that the bike was sorted so I would have no problems with it.
Alastair, Google
I've just bought a new Kawasaki bike from Robinsons, and ended up part-exchanging one of my existing machines. The salesman Andy was attentive, knowledgeable, friendly and professional and put an excellent deal together for me. Despite COVID19 and a very obviously busy dealership now the lockdown is relaxed somewhat, the bike was prepared and delivered not just on time but early. A very good experience, I've used this dealership in the past. They were good then and still are. One very happy customer thank you very much. Good work guys!
, Website
Very pleased with my experience, from initially attending the showroom, the friendly atmosphere received from the staff, staff did not put you under pressure to make decisions, the advice given as a new full licence holder was very welcome. Good communication after ordering the bike, leading onto collection.
Neal, Website
Michael Whitehead
Local Guide · 50 reviews
4 days ago-
Excellent service from the team at robinsons rochdale purchased my bike here and had the cbt here too that was part of the deal cant fault them at all Jon went out of his way to assist me getting on the road and Martin is great instructor who got me on the road after not being on a bike for 20 years plus
Michael Whitehead, Google
Sue Morcos
1 review
4 weeks ago-
Bought my z1000sx from them and my partner bought a zzr1400. Very friendly helpful staff. Free coffee as well. Always looked after us. Excellent place . Often call in when we are in the area.
Sue Morcos, Google
I reached a brilliant deal for my new bike from Robinson’s Rochdale over the phone with Sales Exec Rob. Rob guided me through the process with lots of good advice along the way. So, it was an absolute pleasure to meet up with Rob today when I arrived to collect my new bike. I was amazed about the paperwork!! Absolutely everything has been taken care of. All I had to do was sign the invoice. The bike looks brilliantly stunning and big thanks given to the professional who carried out the work. It is a very professional dealership, customer focussed resulting in one very happy customer. I’m just about ready to ride off!!!! Thank u Rochdale Kawasaki.
James Roberts, Google
I picked up my new Ninja 650 today from Robinsons at Rochdale. The ride home was ace and the bike handles superb. Special thanks to Andy for his friendly and professional approach in sorting the deal and thanks to all at Robinsons for making this a great experience. If you're looking for a bike this is definitely the place to go. Thanks again to all for making this a special day.
Chris, Google
I really do not know what more you could ask for from a dealer, Nick was super polite, nothing was too much trouble, excellent communication, I knew exactly what was happening all through the buying process, the bike arrived almost to the minute they said it would and was mint condition no issues at all, I would Highly recommend contacting these guys when you want a new bike, I will without doubt be a returning customer, well done guys a great customer experience, absolutely 5 stars on every aspect
Rob B
Rob B, Google
Claire Webb
1 review
2 weeks ago-
Bought my new bike from here a couple of days ago, really happy with the service I received. Overall a great experience and would recommend!
Claire Webb, Google
Completed my CBT renewal today, great team. Amazing quality bikes, well maintained. Very organised showroom 100% recommend.
Owen-00 Marshall-00, Google
Cory Duffy recommends Robinsons Rochdale.
June 23 ·
Rang Robinson’s and spoke to nick on the phone about a bike I wanted and within 5 days the bike was ready for me to take home, Nick kept me up to date all week on what was happening with the bike and told me everything I need to know. Highly recommend
Cory Duffy, Facebook
Kostas Dsp recommends Robinsons Rochdale.
July 9 ·
Great customer service and a very friendly environment! Highly recommended business!
Kostas Dsp, Facebook
Dave Newbould
2 reviews · 40 photos
3 weeks ago
A great big thanks to Andy Whale , I ve just recieved my Honda Africa twin today and I must say I'm one happy customer . Great service and no hassle . If I'm ever in the position to buy another bike they will be my first choice .
Dave Newbould, Google
Dodge Ditchburn
11 reviews
2 weeks ago-
First time buying a showroom bike with a part-ex. And had a bike serviced a few months back.
No hassle, stress, worry or pushing to buy. Straight through process, warranty included and a cuppa!
Top service and comms from Andy! Price was spot on for the bike too!
Dodge Ditchburn, Google
David Fairbrother
4 reviews
2 weeks ago
Just bought a zx10r from robinsons I walked in told them what I was looking for and they went above and beyond and found me one at a very good price outstanding customer relations outstanding service very friendly could not be happier definitely recommend you pay andy and the team a visit for all your motorcycle needs
David Fairbrother, Google
Malcolm Craig
1 review
3 weeks ago-
Delt with these guys for a number of years had 6 bikes from them. Excellent service from all departments keep up the good work
Malcolm Craig, Google
Ben Williams recommends Robinsons Rochdale.
June 16 ·
Picked up my new bike 30th may and was very pleased with how they dealt with everything Rob and the londoner sorry cant remember his name was very pleasant when explaining everything and didn't try and over sell me anything they was spot on.
went in for a service last Friday and dealt with the other side of the team and again absolutely a pleasure to deal with, even when I rang up the receptionist was very polite.
All in all a fantastic experience from when I walked in to when I walked out
cant ask for anymore. 10/10
Ben Williams, Facebook
Good Afternoon Graham,
The Z900 was delivered earlier today and the Suzuki was inspected, approved and collected.
I am delighted with both the new bike and your efficient, courteous and professional service.
You and and your team absolutely hit the sweet spot in terms of customer relations. Friendly and helpful yet professional and business like.
Please feel free to use this note in any PR or promotional activities.
Best,
Tim.
P.S. Please also pass on my thanks to Andy.
, Website
david frowen
1 review · 1 photo
4 weeks ago-
Got my new ninja from them.
Excellent staff, brilliant customer service and great communication came through when other dealer let me down
david frowen, Google
FIVE STAR. Coming from a customer centric background and organisation myself, I know what good looks like - and Nick at Robinsons is OUTSTANDING.
Having spent the last 22 years in a car the only thing I knew about bikes was that they have two wheels - that was until I was fortunate enough to visit Robinsons and get some advice from Nick.
On entering the showroom I was acknowledged but not hassled, had a pressure free chat about a bike I was interested in. I was able to ask all the questions I had about what kind of licence/test/CBT I needed, how to secure the bike etc... Good genuine family like care and old fashioned values.
Explained I was in a bit of a rush for delivery and Nick pulled out all the stops to get me the right delivery date.
Pricing felt right while I was there but once I got home and clicked around on AutoTrader/various platforms was delighted to discover Robinsons are more than competitive in this space.
On delivery day Nick gave me a no rush full handover and explanation of the bike's controls and made sure I was fully comfortable before leaving. Good sized car park for you to have a bit of a practice on too before going on the road.
Nick advised me about when the bike would be due a service and indicated how much notice would be required to book in.
While on site I visited their parts/spares/accessories dept and again received a great experience - advisor explained the various options, how sizes worked, what I should be looking for in the most important bit of kit, the helmet. I noticed they also had deals going - i.e first time rider packages and some discounted items. Great advice on the various security products too.
In summary if you're a new rider who needs to learn everything, a time served rider who wants an upgrade, a millionaire where money is no object, or someone looking for a competitive deal, then this is place to visit.
Do yourself a solid favor - call Robinsons, and ask for Nick.
Thanks again - look forward to coming for a look round when the bike needs its first service - no doubt will have a couple of teenagers and mother-in-law in tow who now also seem to be getting the two wheeled bug!
Gaz White, Google