david frowen
1 review · 1 photo
4 weeks ago-
Got my new ninja from them.
Excellent staff, brilliant customer service and great communication came through when other dealer let me down
david frowen, Google
Good Afternoon Graham,
The Z900 was delivered earlier today and the Suzuki was inspected, approved and collected.
I am delighted with both the new bike and your efficient, courteous and professional service.
You and and your team absolutely hit the sweet spot in terms of customer relations. Friendly and helpful yet professional and business like.
Please feel free to use this note in any PR or promotional activities.
Best,
Tim.
P.S. Please also pass on my thanks to Andy.
, Website
Robert Etchells
Local Guide · 61 reviews · 8 photos
3 days ago-
Very friendly and competent staff in all departments with a fantastic selection of new and used motorbikes. I've been a regular customer of Robinson's for many years which speaks for itself.
Robert Etchells, Google
Lewis Firth
19 reviews · 1 photo
2 weeks ago-
Yeah can't knock Robbies the staff know their stuff, I've just bought a temp switch and a battery from them so I'm happy as Larry and we all know how happy he is.
Lewis Firth, Google
Keith Anderson recommends Robinsons Rochdale.
July 12 ·
picked up a hyusung gd250r from there last week
great personal service from start to finish really great friendly and helpful staff
thanks Andy for all your help
Keith Anderson, Facebook
William Brown recommends Robinsons Rochdale.
May 30 ·
Bought several parts and always very helpful but reached new levels of excellence today. Never felt so at ease and comfortable dealing with a salesman in all my life. Not even bought yet but know this is a fantastic business from the vibe i got today. Andy Whale is worth his weight in gold, hope the company realise it????. Top class act and craic
William Brown, Facebook
I picked up my new Ninja 650 today from Robinsons at Rochdale. The ride home was ace and the bike handles superb. Special thanks to Andy for his friendly and professional approach in sorting the deal and thanks to all at Robinsons for making this a great experience. If you're looking for a bike this is definitely the place to go. Thanks again to all for making this a special day.
Chris, Google
Jason Casey
5 reviews
2 weeks ago-
I was helped by Andy W who was tremendous from start to finish and made sure everything was perfect for me. Very impressed with the service and professional conduct of the shop. Great bike, great service, and since purchasing I have experienced great aftercare. Thanks for everything guys!
Jason Casey, Google
FIVE STAR. Coming from a customer centric background and organisation myself, I know what good looks like - and Nick at Robinsons is OUTSTANDING.
Having spent the last 22 years in a car the only thing I knew about bikes was that they have two wheels - that was until I was fortunate enough to visit Robinsons and get some advice from Nick.
On entering the showroom I was acknowledged but not hassled, had a pressure free chat about a bike I was interested in. I was able to ask all the questions I had about what kind of licence/test/CBT I needed, how to secure the bike etc... Good genuine family like care and old fashioned values.
Explained I was in a bit of a rush for delivery and Nick pulled out all the stops to get me the right delivery date.
Pricing felt right while I was there but once I got home and clicked around on AutoTrader/various platforms was delighted to discover Robinsons are more than competitive in this space.
On delivery day Nick gave me a no rush full handover and explanation of the bike's controls and made sure I was fully comfortable before leaving. Good sized car park for you to have a bit of a practice on too before going on the road.
Nick advised me about when the bike would be due a service and indicated how much notice would be required to book in.
While on site I visited their parts/spares/accessories dept and again received a great experience - advisor explained the various options, how sizes worked, what I should be looking for in the most important bit of kit, the helmet. I noticed they also had deals going - i.e first time rider packages and some discounted items. Great advice on the various security products too.
In summary if you're a new rider who needs to learn everything, a time served rider who wants an upgrade, a millionaire where money is no object, or someone looking for a competitive deal, then this is place to visit.
Do yourself a solid favor - call Robinsons, and ask for Nick.
Thanks again - look forward to coming for a look round when the bike needs its first service - no doubt will have a couple of teenagers and mother-in-law in tow who now also seem to be getting the two wheeled bug!
Gaz White, Google
Absolutely brilliant customer service. Nick was really helpful and helped me every step of the way in getting my dream bike! A Ducati 748. I live a bit away from Robinsons, Nick made sure that the bike was sorted so I would have no problems with it.
Alastair, Google
Sue Morcos
1 review
4 weeks ago-
Bought my z1000sx from them and my partner bought a zzr1400. Very friendly helpful staff. Free coffee as well. Always looked after us. Excellent place . Often call in when we are in the area.
Sue Morcos, Google
Dodge Ditchburn
11 reviews
2 weeks ago-
First time buying a showroom bike with a part-ex. And had a bike serviced a few months back.
No hassle, stress, worry or pushing to buy. Straight through process, warranty included and a cuppa!
Top service and comms from Andy! Price was spot on for the bike too!
Dodge Ditchburn, Google
Cory Duffy recommends Robinsons Rochdale.
June 23 ·
Rang Robinson’s and spoke to nick on the phone about a bike I wanted and within 5 days the bike was ready for me to take home, Nick kept me up to date all week on what was happening with the bike and told me everything I need to know. Highly recommend
Cory Duffy, Facebook
Ben Williams recommends Robinsons Rochdale.
June 16 ·
Picked up my new bike 30th may and was very pleased with how they dealt with everything Rob and the londoner sorry cant remember his name was very pleasant when explaining everything and didn't try and over sell me anything they was spot on.
went in for a service last Friday and dealt with the other side of the team and again absolutely a pleasure to deal with, even when I rang up the receptionist was very polite.
All in all a fantastic experience from when I walked in to when I walked out
cant ask for anymore. 10/10
Ben Williams, Facebook
I really do not know what more you could ask for from a dealer, Nick was super polite, nothing was too much trouble, excellent communication, I knew exactly what was happening all through the buying process, the bike arrived almost to the minute they said it would and was mint condition no issues at all, I would Highly recommend contacting these guys when you want a new bike, I will without doubt be a returning customer, well done guys a great customer experience, absolutely 5 stars on every aspect
Rob B
Rob B, Google
Matthw Howard
2 reviews · 1 photo
3 days ago
had a great experience at robbinsons of Rochdale staff are very pleasant and knowledgeable purchased a z900 and have now returned for first service and still received the professional attitude well recommended 100%
Matthw Howard, Google
Dave Newbould
2 reviews · 40 photos
3 weeks ago
A great big thanks to Andy Whale , I ve just recieved my Honda Africa twin today and I must say I'm one happy customer . Great service and no hassle . If I'm ever in the position to buy another bike they will be my first choice .
Dave Newbould, Google
Chris Toole
1 review
3 weeks ago
Just collected my new bike, very friendly staff and will go the extra mile to make the experience as special as it should be, I have bought new bikes from other dealers over the years and there’s always been something to taint the experience, these guys will do whatever is necessary to make it go smoothly,
They don’t charge you for test rides “unlike some Triumph dealers ????”
Many thanks to Andy and Graham
Chris Toole, Google
David Fairbrother
4 reviews
2 weeks ago
Just bought a zx10r from robinsons I walked in told them what I was looking for and they went above and beyond and found me one at a very good price outstanding customer relations outstanding service very friendly could not be happier definitely recommend you pay andy and the team a visit for all your motorcycle needs
David Fairbrother, Google
Nickolai Williamski recommends Robinsons Rochdale.
August 3 at 4:36 PM ·
Excellent service ... great staff and look after the customer perfectly. I will definitely buy another bike here. Thanks very much
Nickolai Williamski, Facebook