Good Afternoon Graham,
The Z900 was delivered earlier today and the Suzuki was inspected, approved and collected.
I am delighted with both the new bike and your efficient, courteous and professional service.
You and and your team absolutely hit the sweet spot in terms of customer relations. Friendly and helpful yet professional and business like.
Please feel free to use this note in any PR or promotional activities.
Best,
Tim.
P.S. Please also pass on my thanks to Andy.
, Website
Dave Newbould
2 reviews · 40 photos
3 weeks ago
A great big thanks to Andy Whale , I ve just recieved my Honda Africa twin today and I must say I'm one happy customer . Great service and no hassle . If I'm ever in the position to buy another bike they will be my first choice .
Dave Newbould, Google
Jason Casey
5 reviews
2 weeks ago-
I was helped by Andy W who was tremendous from start to finish and made sure everything was perfect for me. Very impressed with the service and professional conduct of the shop. Great bike, great service, and since purchasing I have experienced great aftercare. Thanks for everything guys!
Jason Casey, Google
Amanda Amanda
4 reviews
an hour ago
Rob is awesome. If you want a new bike and don't want unnecessary spiel just straight talk, ask for rob he will get you what you need and without the stress. DO It !
, Google
Nickolai Williamski recommends Robinsons Rochdale.
August 3 at 4:36 PM ·
Excellent service ... great staff and look after the customer perfectly. I will definitely buy another bike here. Thanks very much
Nickolai Williamski, Facebook
Nick Williams
9 reviews · 1 photo
2 weeks ago
Excellent service from Robinson's of Rochdale. I purchased my new bike here this week and the whole experience was exceptional from start to finish. I'd particularly like to thank Andy Whale who really went the extra mile for me, nothing was too much trouble. I would recommend Robinson's 100% to anyone looking for their next bike and I will definitely be taking my return custom here for my next bike purchase. Well
done and thanks so much. Nick.
Nick Williams, Google
Absolutely brilliant customer service. Nick was really helpful and helped me every step of the way in getting my dream bike! A Ducati 748. I live a bit away from Robinsons, Nick made sure that the bike was sorted so I would have no problems with it.
Alastair, Google
Malcolm Craig
1 review
3 weeks ago-
Delt with these guys for a number of years had 6 bikes from them. Excellent service from all departments keep up the good work
Malcolm Craig, Google
Chris Toole
1 review
3 weeks ago
Just collected my new bike, very friendly staff and will go the extra mile to make the experience as special as it should be, I have bought new bikes from other dealers over the years and there’s always been something to taint the experience, these guys will do whatever is necessary to make it go smoothly,
They don’t charge you for test rides “unlike some Triumph dealers ????”
Many thanks to Andy and Graham
Chris Toole, Google
Mario Andre Santos recommends Robinsons Rochdale.
July 27 at 5:50 PM ·
Amazing store amazing staff. Thank you
Mario Andre Santos, Facebook
Friendly staff great selection of Bikes. I've never seen so many Royal Enfield in one place before! Some great classics, Velocette, Norton and BSA to name but a few!
Alan, Google
Dodge Ditchburn
11 reviews
2 weeks ago-
First time buying a showroom bike with a part-ex. And had a bike serviced a few months back.
No hassle, stress, worry or pushing to buy. Straight through process, warranty included and a cuppa!
Top service and comms from Andy! Price was spot on for the bike too!
Dodge Ditchburn, Google
Joseph Reiser
1 review
a week ago-
Picked up a V-Strom 650 from Robinsons in Rochdale, amazing service and couldn't be happier with the whole process. Fair PX price for my old bike, Nick Holt took care of the whole thing and made the purchase far easier than any other dealer I've used. Service department top notch too! Can't reccomend highly enough.
Joseph Reiser, Google
Carl Sandever recommends Robinsons Rochdale.
June 7 ·
Found the bike I like online and got in touch, dealt with Nick and nothing was too much trouble. I live almost 400 miles away and the bike was delivered to my door. Excellent service and would most definitely recommend. A huge thanks from a very happy custome
Carl Sandever, Facebook
Amanda Amanda
4 reviews
an hour ago
Rob is awesome. If you want a new bike and don't want unnecessary spiel just straight talk, ask for rob he will get you what you need and without the stress. DO It !
Amanda Amanda, Google
Lewis Firth
19 reviews · 1 photo
2 weeks ago-
Yeah can't knock Robbies the staff know their stuff, I've just bought a temp switch and a battery from them so I'm happy as Larry and we all know how happy he is.
Lewis Firth, Google
I picked up my new Ninja 650 today from Robinsons at Rochdale. The ride home was ace and the bike handles superb. Special thanks to Andy for his friendly and professional approach in sorting the deal and thanks to all at Robinsons for making this a great experience. If you're looking for a bike this is definitely the place to go. Thanks again to all for making this a special day.
Chris, Google
William Brown recommends Robinsons Rochdale.
May 30 ·
Bought several parts and always very helpful but reached new levels of excellence today. Never felt so at ease and comfortable dealing with a salesman in all my life. Not even bought yet but know this is a fantastic business from the vibe i got today. Andy Whale is worth his weight in gold, hope the company realise it????. Top class act and craic
William Brown, Facebook
FIVE STAR. Coming from a customer centric background and organisation myself, I know what good looks like - and Nick at Robinsons is OUTSTANDING.
Having spent the last 22 years in a car the only thing I knew about bikes was that they have two wheels - that was until I was fortunate enough to visit Robinsons and get some advice from Nick.
On entering the showroom I was acknowledged but not hassled, had a pressure free chat about a bike I was interested in. I was able to ask all the questions I had about what kind of licence/test/CBT I needed, how to secure the bike etc... Good genuine family like care and old fashioned values.
Explained I was in a bit of a rush for delivery and Nick pulled out all the stops to get me the right delivery date.
Pricing felt right while I was there but once I got home and clicked around on AutoTrader/various platforms was delighted to discover Robinsons are more than competitive in this space.
On delivery day Nick gave me a no rush full handover and explanation of the bike's controls and made sure I was fully comfortable before leaving. Good sized car park for you to have a bit of a practice on too before going on the road.
Nick advised me about when the bike would be due a service and indicated how much notice would be required to book in.
While on site I visited their parts/spares/accessories dept and again received a great experience - advisor explained the various options, how sizes worked, what I should be looking for in the most important bit of kit, the helmet. I noticed they also had deals going - i.e first time rider packages and some discounted items. Great advice on the various security products too.
In summary if you're a new rider who needs to learn everything, a time served rider who wants an upgrade, a millionaire where money is no object, or someone looking for a competitive deal, then this is place to visit.
Do yourself a solid favor - call Robinsons, and ask for Nick.
Thanks again - look forward to coming for a look round when the bike needs its first service - no doubt will have a couple of teenagers and mother-in-law in tow who now also seem to be getting the two wheeled bug!
Gaz White, Google
I really do not know what more you could ask for from a dealer, Nick was super polite, nothing was too much trouble, excellent communication, I knew exactly what was happening all through the buying process, the bike arrived almost to the minute they said it would and was mint condition no issues at all, I would Highly recommend contacting these guys when you want a new bike, I will without doubt be a returning customer, well done guys a great customer experience, absolutely 5 stars on every aspect
Rob B
Rob B, Google