FIVE STAR. Coming from a customer centric background and organisation myself, I know what good looks like - and Nick at Robinsons is OUTSTANDING.
Having spent the last 22 years in a car the only thing I knew about bikes was that they have two wheels - that was until I was fortunate enough to visit Robinsons and get some advice from Nick.
On entering the showroom I was acknowledged but not hassled, had a pressure free chat about a bike I was interested in. I was able to ask all the questions I had about what kind of licence/test/CBT I needed, how to secure the bike etc... Good genuine family like care and old fashioned values.
Explained I was in a bit of a rush for delivery and Nick pulled out all the stops to get me the right delivery date.
Pricing felt right while I was there but once I got home and clicked around on AutoTrader/various platforms was delighted to discover Robinsons are more than competitive in this space.
On delivery day Nick gave me a no rush full handover and explanation of the bike's controls and made sure I was fully comfortable before leaving. Good sized car park for you to have a bit of a practice on too before going on the road.
Nick advised me about when the bike would be due a service and indicated how much notice would be required to book in.
While on site I visited their parts/spares/accessories dept and again received a great experience - advisor explained the various options, how sizes worked, what I should be looking for in the most important bit of kit, the helmet. I noticed they also had deals going - i.e first time rider packages and some discounted items. Great advice on the various security products too.
In summary if you're a new rider who needs to learn everything, a time served rider who wants an upgrade, a millionaire where money is no object, or someone looking for a competitive deal, then this is place to visit.
Do yourself a solid favor - call Robinsons, and ask for Nick.
Thanks again - look forward to coming for a look round when the bike needs its first service - no doubt will have a couple of teenagers and mother-in-law in tow who now also seem to be getting the two wheeled bug!
Gaz White, Google
Jason Casey
5 reviews
2 weeks ago-
I was helped by Andy W who was tremendous from start to finish and made sure everything was perfect for me. Very impressed with the service and professional conduct of the shop. Great bike, great service, and since purchasing I have experienced great aftercare. Thanks for everything guys!
Jason Casey, Google
I've just bought a new Kawasaki bike from Robinsons, and ended up part-exchanging one of my existing machines. The salesman Andy was attentive, knowledgeable, friendly and professional and put an excellent deal together for me. Despite COVID19 and a very obviously busy dealership now the lockdown is relaxed somewhat, the bike was prepared and delivered not just on time but early. A very good experience, I've used this dealership in the past. They were good then and still are. One very happy customer thank you very much. Good work guys!
, Website
Joseph Reiser
1 review
a week ago-
Picked up a V-Strom 650 from Robinsons in Rochdale, amazing service and couldn't be happier with the whole process. Fair PX price for my old bike, Nick Holt took care of the whole thing and made the purchase far easier than any other dealer I've used. Service department top notch too! Can't reccomend highly enough.
Joseph Reiser, Google
Malcolm Craig
1 review
3 weeks ago-
Delt with these guys for a number of years had 6 bikes from them. Excellent service from all departments keep up the good work
Malcolm Craig, Google
Dodge Ditchburn
11 reviews
2 weeks ago-
First time buying a showroom bike with a part-ex. And had a bike serviced a few months back.
No hassle, stress, worry or pushing to buy. Straight through process, warranty included and a cuppa!
Top service and comms from Andy! Price was spot on for the bike too!
Dodge Ditchburn, Google
Carl Sandever recommends Robinsons Rochdale.
June 7 ·
Found the bike I like online and got in touch, dealt with Nick and nothing was too much trouble. I live almost 400 miles away and the bike was delivered to my door. Excellent service and would most definitely recommend. A huge thanks from a very happy custome
Carl Sandever, Facebook
Ben Williams recommends Robinsons Rochdale.
June 16 ·
Picked up my new bike 30th may and was very pleased with how they dealt with everything Rob and the londoner sorry cant remember his name was very pleasant when explaining everything and didn't try and over sell me anything they was spot on.
went in for a service last Friday and dealt with the other side of the team and again absolutely a pleasure to deal with, even when I rang up the receptionist was very polite.
All in all a fantastic experience from when I walked in to when I walked out
cant ask for anymore. 10/10
Ben Williams, Facebook
Robert Etchells
Local Guide · 61 reviews · 8 photos
3 days ago-
Very friendly and competent staff in all departments with a fantastic selection of new and used motorbikes. I've been a regular customer of Robinson's for many years which speaks for itself.
Robert Etchells, Google
Kostas Dsp recommends Robinsons Rochdale.
July 9 ·
Great customer service and a very friendly environment! Highly recommended business!
Kostas Dsp, Facebook
Sue Morcos
1 review
4 weeks ago-
Bought my z1000sx from them and my partner bought a zzr1400. Very friendly helpful staff. Free coffee as well. Always looked after us. Excellent place . Often call in when we are in the area.
Sue Morcos, Google
Very pleased with my experience, from initially attending the showroom, the friendly atmosphere received from the staff, staff did not put you under pressure to make decisions, the advice given as a new full licence holder was very welcome. Good communication after ordering the bike, leading onto collection.
Neal, Website
I reached a brilliant deal for my new bike from Robinson’s Rochdale over the phone with Sales Exec Rob. Rob guided me through the process with lots of good advice along the way. So, it was an absolute pleasure to meet up with Rob today when I arrived to collect my new bike. I was amazed about the paperwork!! Absolutely everything has been taken care of. All I had to do was sign the invoice. The bike looks brilliantly stunning and big thanks given to the professional who carried out the work. It is a very professional dealership, customer focussed resulting in one very happy customer. I’m just about ready to ride off!!!! Thank u Rochdale Kawasaki.
James Roberts, Google
Ben Saxon recommends Robinsons Rochdale.
May 16 ·
I recently purchased a brand new R1 from
Robbinsons. Great service by the guys, they found me the bike I wanted in the colour I wanted, a couple of days later the bike was on site for me to view so I bought it. The whole process was less than a week. And on top of giving me a good deal on a new R1, they also gave me a great price for my old bike. Couldn’t ask for anything more from a bike dealer.
Very happy customer
Ben Saxon, Facebook
William Brown recommends Robinsons Rochdale.
May 30 ·
Bought several parts and always very helpful but reached new levels of excellence today. Never felt so at ease and comfortable dealing with a salesman in all my life. Not even bought yet but know this is a fantastic business from the vibe i got today. Andy Whale is worth his weight in gold, hope the company realise it????. Top class act and craic
William Brown, Facebook
Alan Miles
Local Guide · 13 reviews · 9 photos
2 weeks ago-
Brought a new gsx s 750 from Nick over the phone .as I was interested in the demonstrator but it had gone he came up with a stonking deal and took my cb 1300 in px .gave me what I wanted for it ,from my word and pictures. Bike delivered to my address on time and within 30 minutes i was proud owner of a shiny new bike completely hassle free if you are looking for a new bike i would highly recommend Robinsons, i will certainly purchase again.
Alan Miles, Google
c
5 reviews · 4 photos
a week ago-
Thank you so much to all the guys down at robinsons, thank you for the amazing service provided by you all. And thank you to Ash for my CBT this is the third time I have sat a CBT and this is by far the best out there. Highly recommend
Donna Perks 5 reviews · 4 photos a week ago- Thank you so much to all the guys down at robinsons, thank you for the amazing service provided by you all. And thank you to Ash for my CBT this is the third time I have sat a CBT and this is by far the best ou, Google
Claire Webb
1 review
2 weeks ago-
Bought my new bike from here a couple of days ago, really happy with the service I received. Overall a great experience and would recommend!
Claire Webb, Google
Excellent customer services and very friendly. I spotted a bike I liked on the website and called Robinsons of Rochdale.
My call was answered very nice and professionally by Nick who sorted everything out for me. Thank you very much Robinsons of Rochdale, I will definitely buy my next bike from you guys.
Thank you, all the way from London.
Reza, Google
Friendly no pushy sales
Got the bike I wanted at the price I wanted to pay
Keep up the great work
Andrew, Google